Testimonials

At Emmy Monash, the experiences of our residents, their families, and our volunteers are at the heart of everything we do. Their kind words reflect the care, respect, and sense of belonging that define our community.

“The magic of Emmy you promised me during my interview [volunteering at Emmy] is the most fulfilling opportunity for me every week. It’s a constant in my life, yet never boring or stale. I’m learning more than I could have imagined from staff, residents and their supportive families. It’s the most special place to be.”

NOA, YOUTH VOLUNTEER

“We are extremely appreciative of my mother’s residential placement at Emmy. Every staff member shows commitment, empathy, and a positive attitude.”

“The care has been exceptional. The personal interaction with residents, the follow‑up with family at every step, and the level of commitment is remarkable.”

“The Melbourne Jewish community is indeed fortunate to have such an outstanding facility to support our seniors when residential care is required.”

JUDY, FAMILY MEMBER

“If I had to compile a check list of what qualities the staff looking after my elderly sister and brother-in-law had to have, the staff at Emmy Monash would tick all the boxes without exception. At Emmy Monash we have the best team working with the best management to provide care that is second to none. I want them to know that it doesn’t go unnoticed, especially in these hard and difficult times. Bless all of you.”

SAM, FAMILY MEMBER

“To the Hospitality team: You provided a setting [over Pesach] that allowed residents and their families to feel at home, connected, and celebrated during this important holiday.”

“Thank you once again for going above and beyond. Your compassion and commitment to excellence are deeply appreciated by all of us.”

SHELLEY, ROSLYN AND FAMILIES

“Thanks to all staff there for keeping standards so high.
An example of what the industry should aim for.
A reflection of decades of good management, moral leadership and staff dedication.”

ANTHONY, FAMILY MEMBER

“Your patience, personalised care and caring of our father has been outstanding and we could not wish for a better environment for our father Alex. As soon as we walk in the door, we are approached with smiles and encouraging remarks which at this particular time is incredible. It’s a particularly difficult time at present and we know you are operating at great levels of stress, trying to maintain a safe environment for residents and staff. Thank you for all you do and stay safe.”

ESTHER AND MICHAEL, FAMILY MEMBERS

“We want to sincerely thank you for the usual excellent work you have performed looking after our mum’s needs both physically & emotionally which we really continue to appreciate. We see EM as a wonderful home for our mum and you all are responsible in some way for creating this warm, comfortable home for her. More importantly we understand and appreciate the toll COVID-19 is currently having on all your lives. The pressure to isolate from friends and family as per the Victorian State guidelines is even more stressful for you all, knowing that one seemingly minor mishap outside EM could create disaster inside EM. We are very very appreciative of your care in this regard and understand the mental toll it must be having on all your lives.”

TESTIMONIALS

At Emmy Monash, the experiences of our residents, their families, and our volunteers are at the heart of everything we do. Their kind words reflect the care, respect, and sense of belonging that define our community.

NOA, YOUTH VOLUNTEER

JUDY, FAMILY MEMBER

SAM, FAMILY MEMBER

SHELLEY, ROSLYN AND FAMILIES

“Thanks to all staff there for keeping standards so high. An example of what the industry should aim for. A reflection of decades of good management, moral leadership and staff dedication.”

ESTHER AND MICHAEL, FAMILY MEMBERS

LARRY AND SUZANNE, FAMILY MEMBERS

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“Thanks to all staff there for keeping standards so high.
An example of what the industry should aim for.
A reflection of decades of good management, moral leadership and staff dedication.”