What sort of activities are available? Expand We invite all residents to participate in a variety of programs and activities, depending on your own existing interests. Our wellbeing programs are tailored to your preferences, with both group and individual activities available. Activities are designed specifically for each level of care and they are detailed on screens, and on noticeboards throughout the facility. View our wellbeing program page to learn more about our programs.
Is it a secure environment? Expand Yes! The entrance to Emmy is controlled electronically with a state-of-the-art access system which is operational 24 hours a day. When friends visit there is a secure access routine.
Can I change my care or meal package service? Expand If your requirements change, we can adapt our level of support to suit your needs. Depending on your needs, an assessment may be required. This is a prompt process so that you are always receiving the correct level of care.
Can I keep my own doctor? Expand We encourage you to maintain the relationship you have with your GP and any other specialists or doctors involved in your care. Many doctors visit their patients at Emmy Monash and we welcome your doctor to do the same. We work closely with all practitioners to ensure that every aspect of your care is managed to a high standard. If you are looking for a new doctor, we can always recommend some excellent professionals.
How quickly can I move in? Expand Tours are available any week day and the admission process can begin the same day. Depending on availability and completion of paperwork, you may be able to move in within a few days. For more information, feel free to email us at [email protected] call us on (03) 8508 9300. Book a tour now
Am I able to host private functions? Expand Absolutely! Whether it be in your apartment or in one of our private dining rooms, we have several spaces that can be booked for private events. We can also arrange catering for your event, simply fill out a catering enquiry form or call us on (03) 8508 9300 for more details. Private Dining Enquiry Form
Am I allowed pets? Expand Family pets are welcome and encouraged to visit. However, to ensure that all residents feel secure and safe in their environment, all visitors who enter the premises with an animal must ensure their pet is always on a controllable leash. Pets may not be left unattended at any time during the visit, nor are they permitted in any area where food is handled or served. Pets are not permitted to stay overnight anywhere within Emmy Monash.
Will my meals be Kosher? Expand Yes! All meals at Emmy Monash are prepared in our kosher kitchen and all products are sourced from the Melbourne Kosher List. Our kosher kitchen has a Mashgiach under the supervision of Rabbi, Michoel Stern. Our multi-choice menus are seasonal and rotating. Based on feedback from residents, our dieticians and our Catering team, we cater for a variety of tastes and dietary needs. Our crockery, cutlery and equipment are fully kosher. Under no circumstances can microwaves, stoves, ovens and fridges throughout the facility be used for heating/storing personal food not provided by Emmy Monash. Food may only be heated up in the microwaves located in the various staff rooms. No cutlery or crockery may be removed from the dining rooms, Cafe and/or serveries at any time.
Can I have visitors ? Expand We encourage family and visitors to visit you at any time. For security reasons, external doors are locked in the evening and visitors must press the security doorbell. From 1 May 2020, it is a requirement for all visitors attending residential aged care facilities to have had an annual flu vaccination. If a visitor cannot provide formal evidence or a doctor’s certificate stating they cannot have the vaccine for medical reasons, entry will be refused. All staff and contractors also need to abide by this condition of entry. Throughout COVID-19, our visitor policy changed to reflect government directives. You can read our updated policies to learn more about visitor guidelines. If visitation is restricted for exceptional circumstances, your nominated Next of Kin will be advised and updated promptly. It is the responsibility of the Next of Kin and family to ensure that any correspondence from Emmy Monash regarding visitation is extended to any other family, visitors or companions.
How will you help me settle in? Expand We take the time to get to know your individual needs, which makes the settling in process easier. We know that it takes time adjusting to a new home and routine. Please do not hesitate to ask our friendly staff anything. They are here to support you throughout this transition and while you are at Emmy. Our ‘Ageing in Place’ philosophy continues to support you as your needs change, modifying your level and type of care as required. We also have our own social counsellor to provide you and your family with guidance, support and education when you feel the need.
How do you care for residents with dementia? Expand Our specialised Dementia Support Unit offers welcoming, secure and inclusive accommodation for those with dementia or cognitive impairements. It provides a safe residential environment where residents enjoy award winning programs and person–centred care at all times. Admission is based on assessment of physical health, level of mobility and presenting behaviours and is subject to clinical/medical discretion.